SHIPPING & DELIVERY

UK SHIPPING:

Method	Shipping Times	Cost
Standard Shipping	1-4 Days	£4.99
Express Shipping	1-2 Days (Usually Next Day)	£5.99
Free Express Shipping	1-4 Days	Free over £200

 

SHIPPING TIMES: 

UK - (1-2 working days)

EUROPE - (1-5 working days)

USA - (2-5 working days)

REST OF THE WORLD - (2-11 working days)

The exact available shipping options for your country will be presented during checkout.

CUT OFF:

Any orders placed on a weekend will be processed the following working day - excluding bank holidays. 

PROCESSING TIMES:

We always try our best to attend to orders quickly however, please allow up to 1-2 working days for your order to be processed before shipping. Once your order has been shipped you will receive a confirmation via your email.

SHIPMENT TRACKING:

All tracking numbers will be sent via email once your order has been shipped. You can track your order with the tracking information provided in your notification email.

Please check your junk mail before you contact Customer Service if you believe your tracking number has not been received.

TAXES & DUTIES: 

Unfortunately, we are not responsible for any additional customs taxes or duties you may encounter in your country, you will be liable for all duties.

To add, these costs differ from country to country, so we can't tell you how much this may be! The shipping courier may not release the package without payment for taxes & duties.

LOST OR STOLEN PACKAGES: 

WE DO NOT RESPOND TO POTENTIAL FRAUDULENT CASES.

We are not responsible for any packages that have been lost, damaged or stolen during transit. Once the parcel has been shipped it is now the courier's responsibility.

If our carrier has declared the parcel delivered, unfortunately, we are unable to refund or resend any further packages. Any claim that may need to be filed for the missing parcel will become the customers' responsibility.